FAQs

How do I install mods?

We recommend watching this video from Carl’s Sims 4 Guide:

How do I cancel my VIP membership?

The Sims Catalog does not have any paid membership programs and we do not charge for use of certain features or perks. Our full site is completely free and always will be, anyone can download mods and custom content without requiring to register an account. We are sometimes confused with The Sims Resource, which is a different website that does offer paid VIP membership, see here for how to cancel your payments.

My mod isn’t working, what can I do?

We are unable to provide individual support for mods or custom content available on our website (there’s over 100,000 of them!). Please contact the mod’s creator directly, they will likely appreciate your bug report.

Still need help or want to contact us about something else?

Submit a ticket to our Support Center and we’ll get back to you as soon as possible!